Returns & Exchanges

At GILSON, we stand by the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused equipment. If your purchase doesn't meet your performance needs, we are committed to making it right with a seamless return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the unused items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Verification & Refund

  Once our warehouse team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days.